Terms of service

Last Updated: July 7, 2026

Welcome to Enamour. These Terms of Service ("Terms") govern your use of our website and the purchase of products from our online store.

By accessing our website or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Eligibility

By using this website, you confirm that you are at least the age of majority in your country or have the permission of a parent or legal guardian to use this website.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or illegal activities.

  • Interfere with the security or operation of the website.

  • Attempt to gain unauthorized access to our systems.

  • Copy, distribute, or misuse any content without our written permission.

We reserve the right to suspend or terminate access to our website if these Terms are violated.

3. Products & Product Information

We make every effort to display our products as accurately as possible.

However, actual colors and appearance may vary depending on your device, monitor settings, and lighting conditions.

Product descriptions, prices, and availability may change without prior notice.

We reserve the right to discontinue products at any time.

4. Orders

By placing an order, you are making an offer to purchase our products.

All orders are subject to acceptance and availability.

We reserve the right to refuse or cancel any order, including but not limited to cases involving:

  • Pricing or technical errors

  • Suspected fraudulent activity

  • Product unavailability

  • Payment issues

If your order is cancelled after payment has been received, you will receive a full refund.

5. Pricing & Payment

All prices displayed on our website are shown in the applicable currency and include VAT where required by law, unless stated otherwise.

Payment must be completed using one of the payment methods offered during checkout.

Orders will only be processed after payment has been successfully received.

6. Shipping

We aim to process and dispatch orders within the estimated timeframes shown on our website.

Delivery times are estimates and may vary due to carrier delays, customs procedures, weather conditions, or other circumstances beyond our control.

For complete shipping information, please refer to our Shipping Policy.

7. Returns & Refunds

If you are not completely satisfied with your purchase, you may request a return in accordance with our Return & Refund Policy.

Returned items must meet the eligibility requirements outlined in our Return Policy.

Refunds will be processed once returned items have been received and inspected.

8. Intellectual Property

All content on this website, including but not limited to:

  • Text

  • Images

  • Graphics

  • Logos

  • Product photography

  • Designs

  • Branding

  • Website layout

is the property of Enamour or its licensors and is protected by copyright, trademark, and other intellectual property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.

9. Limitation of Liability

To the fullest extent permitted by applicable law, Enamour shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or the purchase of our products.

Nothing in these Terms limits any consumer rights that cannot legally be excluded under applicable law.

10. Privacy

Your privacy is important to us.

Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We are not responsible for the content, privacy practices, or policies of those third-party websites.

12. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective immediately upon publication on this page. We encourage you to review these Terms periodically to stay informed of any updates.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the Netherlands, without regard to its conflict of law principles.

Any disputes arising from these Terms shall be subject to the jurisdiction of the competent courts in the Netherlands, unless otherwise required by applicable consumer protection laws.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Enamour

Email: info@enamour.nl

We appreciate your trust in Enamour and thank you for choosing us.