Privacy policy

Last Updated: July 2026

At Enamour, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, make a purchase, or interact with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

This may include:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

We collect this information when you:

  • Place an order

  • Contact us

  • Subscribe to our newsletter

  • Create an account (if available)

Order Information

When you make a purchase, we collect information related to your order, including:

  • Products purchased

  • Order value

  • Shipping details

  • Order history

Payment Information

Payments are processed securely through our trusted payment providers. Enamour does not store your full credit or debit card details.

Device & Usage Information

When you browse our website, we may automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Date and time of your visit

  • Referring website

This information helps us improve our website and customer experience.

How We Use Your Information

We use your personal information to:

  • Process and deliver your orders

  • Verify and manage payments

  • Provide customer support

  • Respond to your questions

  • Send order confirmations and shipping updates

  • Improve our website, products, and services

  • Prevent fraud and maintain website security

  • Comply with legal and regulatory obligations

With your consent, we may also send promotional emails, product updates, and special offers. You can unsubscribe at any time.

Cookies

Our website uses cookies and similar technologies to provide the best possible shopping experience.

Cookies help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Improve website performance

  • Understand how visitors use our website

  • Personalize content and marketing

You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

Sharing Your Information

We never sell your personal information.

We may share your information only with trusted third parties when necessary to operate our business, including:

  • Shopify (our e-commerce platform)

  • Payment providers

  • Shipping and delivery partners

  • Website analytics providers

  • Email communication providers

  • Professional advisors or legal authorities where required by law

These service providers are only permitted to use your information to perform services on our behalf.

Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

While no method of online transmission is completely secure, we work with trusted service providers and follow industry-standard security practices to protect your information.

Data Retention

We retain your personal information only for as long as necessary to:

  • Complete your orders

  • Provide customer support

  • Meet legal, accounting, and tax obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized.

Your Privacy Rights

If you are located in the European Union or where applicable by law, you have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Restrict or object to certain processing activities

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal data (data portability)

To exercise any of these rights, please contact us using the details below.

International Data Transfers

Some of our trusted service providers may process your information outside your country of residence. Where required, appropriate safeguards are in place to protect your personal information in accordance with applicable privacy laws.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or services.

Any updates will be posted on this page with the revised "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Enamour

Email: info@enamour.nl

If you are located in the European Union and believe your privacy rights have been violated, you also have the right to lodge a complaint with your local data protection authority.